Terms & Conditions
These Terms govern your use of the Golf Practice Buddy mobile app and web app. By downloading, installing or using the app you agree to them. If you do not agree, please do not use the app.
1. About Golf Practice Buddy
Golf Practice Buddy is a golf practice tracking and improvement platform, designed to help users improve their game through structured practice routines, session logging and performance analysis. Use of the app is subject to these Terms.
2. Eligibility
- You must be 13 years or older to use the app.
- By creating an account, you confirm that you meet this age requirement.
3. Account registration
- To access certain features of the app you may need to create an account. Only your email address, username and password are required; all other profile details are optional.
- You are responsible for keeping your login details secure and must notify us immediately at info@golfpracticebuddy.com if you suspect unauthorised access.
- You are solely responsible for all activity conducted through your account.
4. App usage
- The app provides tools and guidance to support your golf practice. It does not provide medical or professional coaching advice. Consult a healthcare professional if you have health concerns or physical limitations before beginning any practice programme.
- Users are responsible for the accuracy of the data they input. Insights and results depend entirely on user-provided information.
- You agree not to:
- Harass, abuse or harm other users.
- Post unlawful, defamatory, obscene or inappropriate content.
- Interfere with or disrupt the app’s servers or systems.
- Attempt unauthorised access to any part of the app.
- Reverse-engineer, copy or redistribute any part of the app without permission.
5. Subscriptions and payments
Paid plans (Player and Academy, monthly or annual, and the coach Player add-on) can be bought on the Golf Practice Buddy website or in the app through the Apple App Store or Google Play. You can hold one main plan at a time, and it applies on every device you sign in to.
- Free access: a selection of putting practices is always available free of charge, with no subscription required. The coach account is free and has no trial.
- Free trial: new users can try the full practice library free for 7 days, once per user. A trial started in the app needs no payment card and simply ends; nothing is charged. A trial started on the website asks for a card and becomes a paid subscription when it ends unless you cancel before then. If you buy a plan in the app during a trial, the trial ends and the App Store or Google Play subscription starts straight away.
- Website purchases: payments are taken by Stripe. Subscriptions renew automatically at the end of each monthly or annual period until cancelled in your account settings.
- App Store and Google Play purchases: payment is charged to your Apple Account or Google account when you confirm the purchase. The subscription renews automatically at the same price and period unless you cancel at least 24 hours before the end of the current period. You manage and cancel it in your Apple Account settings or in Google Play, not on our website. Apple’s and Google’s terms apply to these purchases, including their refund policies, and refund requests for them must be made to Apple or Google.
- Changing plans: when you upgrade, the new plan starts straight away. When you downgrade or change billing period, the app shows before you confirm when the change takes effect and when the next payment is taken; this depends on the store’s rules.
- Refunds (website purchases): payments are non-refundable unless required by law, or if the app fails to deliver its core services for 14 or more consecutive days. Refunds will not be issued for unused portions of a subscription period.
- Refund requests (website purchases): contact us at info@golfpracticebuddy.com with evidence of the issue. Requests will be reviewed within 14 business days and approved refunds processed within 30 days.
- Cancellation: you may cancel at any time to avoid future charges, and you keep paid access until the end of the period you have paid for. Access to free putting practices is retained after cancellation.
6. User-generated content
- Users may input golf practice data, scores and notes into the app.
- By using the app, you grant us a worldwide, royalty-free, non-exclusive licence to use anonymised, aggregated data derived from your activity for the purposes of research, development and improving the app’s functionality. This data cannot be used to identify individual users.
7. Leaderboards
Participation in global leaderboards is optional and can be enabled or disabled in your account settings.
8. Intellectual property
- All content, features and functionality of the app, including text, graphics, logos and software, are the exclusive property of Nicky Lumb Ltd and are protected by copyright, trademark and other intellectual property laws.
- We grant you a limited, non-exclusive, non-transferable and revocable licence to access and use the app for personal, non-commercial purposes in accordance with these Terms.
- Copying or redistributing app content is prohibited without prior written permission.
9. Privacy
- Your use of the app is also governed by our Privacy Policy, which explains how we collect, use and protect your personal data.
- We comply with UK GDPR and will notify users of a data breach in accordance with our legal obligations.
10. Limitation of liability
- Nothing in these Terms limits or excludes our liability for death or personal injury arising from our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited by applicable law.
- Subject to the above, and to the fullest extent permitted by law, we are not liable for:
- Loss or corruption of data
- Technical failures or service interruptions
- Unauthorised account access
- Disruptions caused by third-party services
- Indirect or consequential losses
- We do not guarantee specific results from use of the app.
11. Service modifications and termination
- We reserve the right to modify or discontinue the app or any of its features at any time.
- We will endeavour to give users at least 30 days’ notice of any planned discontinuation of the app.
- Accounts may be suspended or terminated immediately for violations of these Terms, fraudulent activity, or actions that compromise the app’s security or other users.
12. Third-party services
- The app integrates with third-party services including Stripe, Apple and Google. We may share limited user data with these providers strictly to enable app functionality.
- We are not responsible for disruptions, errors or data practices of third-party services. Please refer to each provider’s own privacy policy for details.
13. Force majeure
We are not liable for delays or failures caused by events outside our reasonable control, including natural disasters, government actions, cyberattacks, telecommunications outages or labour disputes. We will make reasonable efforts to minimise the impact of such events.
14. Advertising
- Any advertisements displayed within the app will comply with applicable advertising standards and will not include harmful or misleading content.
- We will not share your personal data with advertisers without your explicit consent.
15. Governing law and dispute resolution
- These Terms are governed by the laws of England and Wales.
- If you have a dispute, please contact us first at info@golfpracticebuddy.com. We will make every reasonable effort to resolve issues informally within 30 days.
- If we cannot reach a resolution, either party may refer the matter to mediation. If mediation is unsuccessful, disputes may be brought before the courts of England and Wales. Nothing in these Terms affects your statutory rights as a consumer.
16. Updates to these Terms
We will notify users of material updates to these Terms by posting the revised version in the app and, where appropriate, by email. Updated Terms will become effective 30 days after notification unless otherwise stated.
17. Contact us
Golf Practice Buddy
Email: info@golfpracticebuddy.com
Website: https://golfpracticebuddy.com